User Agreement - Schedly

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User Agreement

Schedly Membership and Service Agreement

Parties

This agreement is entered into between Sekizbit Bilişim ve Ticaret Limited Şirketi, located at Zühtüpasa Mahallesi Bağdat Caddesi No:36 Ofis:409 Kadıköy, Istanbul, Turkey (phone: +90 216 337 72 93) (hereinafter referred to as "Schedly"), which provides the web-based appointment scheduling and management system (hereinafter referred to as the "Product"), and the individual or organization defined in Article 11 (hereinafter referred to as the "Customer"). This agreement outlines the terms and conditions for the use of the Product and the services offered through the website schedly.net (hereinafter referred to as the "Site").

Information provided during the agreement process will serve as the basis for all transactions, and it is assumed that this information is accurate, complete, and error-free. Both parties declare, accept, and guarantee the accuracy of the information provided in this agreement.

Subject

This agreement governs the Customer's permitted use of the services provided based on the information submitted during the agreement process, the fees the Customer will pay to Schedly, and the services that Schedly will render to the Customer in return.

Schedly reserves the right to transfer this agreement to another company in the event of structural changes, under the same terms and conditions. Such a transfer will not interfere with the obligations of the new company or the Customer to fulfill the terms of this agreement.

Responsibilities

1. Schedly's Commitments

Schedly agrees to provide a product tailored for professionals such as doctors and clinic managers, including features for appointment tracking, client data management, income and expense tracking, reporting, SMS and email notifications, treatment data entry, and patient file storage. The Product operates 24/7 online, enabling users to access clinic management functions anytime, anywhere.

Upon receipt of the specified payment, Schedly commits to delivering the services detailed in the order confirmation.

2. Data Storage

Schedly allocates a total of 2GB for file storage (1GB for primary files and 1GB for backups). If the primary storage is full, additional storage can be provided upon request and will incur additional charges. Text-based data, such as patient and treatment records and appointment logs, will be stored without restriction or additional fees.

3. Licensing and Payments

The Product is licensed on an annual basis. Users pay a single annual fee, which includes VAT. No monthly payments are required during the licensing period.

4. Credentials and Access

After confirming the order, Schedly will provide the Customer with access credentials and passwords for the services described in this agreement. The confidentiality of these credentials is the sole responsibility of the Customer. Schedly cannot be held liable for any damages arising from the misuse of such credentials.

5. Customer Obligations

The Customer agrees to comply with all notifications and guidelines issued by Schedly. Additionally, the Customer agrees not to distribute, sell, or transfer any free or licensed services to third parties without prior written consent.

6. Content and Data Responsibility

Schedly solely provides the infrastructure and tools for the Product and is not responsible for the content created or shared by the Customer within the Product. The Customer is responsible for ensuring the accuracy and legality of all content uploaded to the Product and for compliance with applicable laws, including but not limited to data protection regulations.

7. Personal Data Compliance

The Customer acknowledges their role as the data controller under Turkish Personal Data Protection Law No. 6698 and assumes full responsibility for obtaining necessary consents and providing required notifications regarding the personal data uploaded to the Product.

Limitations of Liability

Schedly provides the Product "as is" and does not guarantee it to be error-free, uninterrupted, or flawless. Schedly will not be held responsible for any loss or damages arising from the use or inability to use the Product.

Intellectual Property Rights

All intellectual property rights for the Product, including but not limited to visual designs, text, logos, and software, are owned by Schedly.

Fees

The fees for the Product are determined during the order process and are inclusive of VAT. Schedly reserves the right to adjust fees any time.

Termination and Suspension

Schedly reserves the right to suspend services in cases of payment delays or non-compliance with the terms outlined in this agreement.

Force Majeure

Schedly will not be held liable for delays or non-performance resulting from events beyond its reasonable control, including but not limited to natural disasters, strikes, and technical malfunctions.

Governing Law and Dispute Resolution

This agreement is governed by the laws of Turkey, and any disputes arising from it will be resolved in the courts of Istanbul.